Restoration Crew Leader St. Charles

Restoration Crew Leader

Full Time • St. Charles
Benefits:
  • Over Time Available
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
SERVPRO of St. Charles City is hiring a Restoration Crew Leader!
 
Benefits
SERVPRO of St. Charles City offers:
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
And more!
 
As the front-line representative of the SERVPRO® brand, the Restoration Crew Leader demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
 
Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control 
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities 
  • Document a detailed and accurate job file to support the services provided 
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities:
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
 
Position Requirements
  • Valid driver’s license
  • Background check for no prior felony convictions
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • Bilingual in Spanish and English is preferred
  • IICRC certification a plus, not required
 
Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
 
Each SERVPRO® Franchise is Independently Owned and Operated. 
 
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth